Dolphin is a unique product which is an automated e-mail response system that can be used to gather information for research departments or to get you the right job. Traditional software development is based on specific built-in logic with limitations in its logical capabilities. Dolphin solves those problems with intelligent automation systems called NLP (Natural Language Process) which adds intelligence to your software. sDolphin most effective for all medium to large scale applications, delivering world’s best Intelligent and efficient software to your existing software solutions.
Technology Platform: ASP .Net with C#, MS SQLServer 2000, T-Chart control.
Key Modules:
iReply: Our iReply is a world class solution for customer support systems built based on Natural Language Process (NLP). You can categorize the mails based on your business rules and feed the required intelligence to the system once. After we finish this configuration, iReply will start analyzing each mail under the defined categories. If the system finds the suitable category, it automatically extracts the required information from your existing software solution. It composes its reply based on predefined templates against each business rule. Then, the reply mail will be disseminated to the right person by verifying his registered mail with your company.
i-Extract: The Intelligent Information Extract engine works on the principle of crawling. Depending on the nature of requirement, the engine will crawl based on the configured websites (Main URL, Sub URLs etc) and extract raw information from these websites depending on matching of requirement which is configured before the crawl is set up. The raw information gathered by the crawler will be analyzed into different types of business elements like
Account Number, Sort code etc. After performing the analysis, the NLP engine will run through different business rules using the identified elements and see if any of the analyzed data matches with any specific category or sub-category (In this case category can be an Industry and sub category can be a company).
i-Chat: It is an interactive engine, built to e-interact with the user. The system handles interactive sessions, uniquely for more than 1000 concurrent users, making the interaction as much LIVE as it can get.
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